The instructions on how to do the manual update were missing a step or the firmware which can be downloaded was not packed right. My next step was to update the firmware manually, which didn’t work on the first try either. After I got Quik finally installed, it recognized my GoPro but it was unable to determine my Firmware version and just showed Unknown Firmware (up to date). First of all, I wanted to try the software out to edit videos and see how intuitive it is and it would make future updates even easier. Logically I wanted to go with the Quik for Desktop solution. There are three ways to update the firmware So I got working on updating the firmware. With a couple of lucky guesses, I was able to change the interface language to English within a few seconds.Īfter pairing the camera with my smartphone, I encountered more issues and the GoPro support recommended updating the firmware. My experience with GoPro was not the best start you could have with a customer.įirst, after unpacking and turning on the camera for the first time, I got greeted in Chinese (maybe something similar, but for sure I couldn’t read anything). I just bought my first GoPro ever, the GoPro Hero7 Black.