Exit all programs, including Internet Explorer.You can reset the program settings to repair your Internet Explorer. Original product version: Internet Explorer 11, Internet Explorer 10, Internet Explorer 9 Original KB number: 318378 Repair Internet Explorer in Windows Although this may sound intimidating, this article offers the most direct, trouble-free methods to perform this task. If you experience a recurring problem when you use Internet Explorer in Windows, you may try to repair or reinstall the program to fix the problem. For more information, see Internet Explorer 11 desktop app retirement FAQ. The retired, out-of-support Internet Explorer 11 desktop application has been permanently disabled through a Microsoft Edge update on certain versions of Windows 10.